After-Sales Coordinator (M/V) www.Shuttleworth.com

You play a key role in the daily operations of the Parts and Service departments. This position is responsible for preparing spare parts quotations, processing orders, coordinating service administration, and ensuring smooth communication between customers, technicians, and internal teams. Strong organizational skills, accuracy, and customer focus are essential.
Job Description:
- Preparing, sending, and following up on spare parts quotations and orders with correct prices, item numbers, and delivery times; and the accurate and proactive follow-up thereof.
- Accurately supporting service administration, including creating work orders, scheduling, coordinating technicians, and closing service orders.
- Answering customer inquiries via telephone and email.

For more information or to apply, please send an email to: SENV@Shuttleworth.com with reference "After-Sales Coordinator".

Shuttleworth Europe NV specializes in internal transport and accumulation systems and product handling, active since 1962, with a brand-new production facility in Zulte. Our conveyor systems are successfully used worldwide in various industrial sectors, such as the food industry, packaging industry, graphic industry, automotive industry, pharmaceuticals...

Skills & Competencies:
- Excellent communication and customer-oriented approach
- High accuracy, especially with numbers and product codes
- Multitasking and efficient work
- Good knowledge of office software and ERP/CRM systems
- Problem-solving ability and proactive attitude
- Ability to work independently and in a team

Qualifications:
- Experience in parts administration, service coordination, or a similar administrative function (preferred)
- Technical or mechanical insight is a plus, but not a requirement
- Strong computer skills and proficiency in data entry
- Professional and reliable work ethic
- Proactive
- Language skills: Dutch, English, French; German is an advantage

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