You will become part of the customer support team, which consists of 7 direct colleagues. In this team, we ensure that our customers and colleagues from other departments are taken care of. Because you know what customer experience means, you are always top of mind and you naturally think in terms of solutions, our customers and colleagues are happy to put their questions to you. What happens in our department? You answer a variety of questions about the sales and order process. In addition, you process all incoming orders for the entire Benelux. You will do this work from home or at our office in Houten. What will you do? - Processing incoming orders - Communicating with customers - Monitoring and organising customer issues - Think along with the continuous improvement of processes